In carrying out our business, MSTYP collects some information in order to establish and service a mutually rewarding relationship with you. MSTYP collects your personal information for different reasons, depending on the kind of dealings you may have with the company. For example, we may need to notify you in the case of changes in date or time of a performance or get in touch with you regarding details about the MSTYP drama school in which you or your child is enrolled.
We also aim to keep you informed about upcoming performances and drama school dates and events.
We include an ''opt out'' on all correspondence and at any time you can inform us if you do not want your information used for direct marketing or research purposes by MSTYP.
The nature of information collected from you and maintained generally comprises your name, address, contact details (including telephone, fax and email), and previous drama experience.
We collect personal information when we provide our services to you. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information. We also collect our patron data through our ticketing agency MCA Ticketing at the time of ticket purchase.
The information we collect is stored in a secure in-house company database and we endeavour to keep our records up to date and correct.
For situations where MSTYP collects personal information from individuals who are ''non customers'', we only use the personal information for the main business purpose that it was collected. For example, we may have the contact details of an individual (such as a mobile or email address) who is our ''point of contact'' within an organisation with which we do business.
Disclosing your details to a third party
We contract out some of our functions and activities to a third party and in some cases this means disclosing your details to them. For example, we may provide names and addresses to a mailing house to mail our information to you. In these situations, we seek assurances from the relevant third parties that they will not use personal information about you except for the specific purpose for which we supply it.
We do not disclose names and addresses to third parties for the purposes of allowing them to direct market their products and services. However, from time to time, we may ask your permission to disclose your contact details to a third party for a secondary purpose. For example, if one of our sponsor partners wanted to make a special offer to our theatre patrons, we would first contact you to ask if you are interested in such an offer and will seek your permission before disclosing your details to this third party.
There may be certain exceptional circumstances that will warrant not obtaining your consent such as circumstances where: MSTYP needs to use or disclose personal information where it believes the use or disclosure is necessary to protect any person and/or any MSTYP rights or property; or if the use or disclosure of personal information is authorised or required by law (such as if MSTYP is required to disclose personal information to a court in response to a subpoena).
You have a right to access most personal information we hold about you and if we deny access in some circumstances we will tell you why.